Draft — under legal review.
Terms of Use
Effective date: [DATE]
Article 1 – Parties and acceptance
These Terms of Use ("Terms") govern the relationship between [COMPANY NAME] ([ADDRESS]) ("PuzzleLab", "we") and anyone who uses the PuzzleLab mobile app ("the App") ("Player", "you"). By downloading or using the App you accept these Terms and the Privacy Policy. If you do not accept them, do not use the App.
Article 2 – The service
- The App offers daily mini-games, daily leaderboards and friend leagues.
- In the free version each game can be played once a day and ads are shown.
- A paid subscription ("Pro") adds the features listed in the Subscription Terms.
- Word games need an internet connection at least once a day to receive that day's content.
- A new day's puzzle unlocks at midnight Istanbul time for Turkish content and at the first midnight anywhere in the world for English content. Games not finished by midnight count as not finished.
- We may change the games, scoring rules and features to improve them.
Article 3 – Who may use the App
You must be at least [13] to use the App. [Lawyer: confirm age limit.] If you are under 18, get a parent's or guardian's permission before buying anything.
Article 4 – Nicknames
- You choose a nickname shown on leaderboards, or the App creates a random one for you.
- A nickname must not include another person's name or identity, insults, swearing, hate speech, obscene words, political or religious propaganda, advertising or contact details.
- We may change or remove nicknames that break these rules without notice.
Article 5 – Fair play
You must not:
- cheat or use bots or automated tools;
- modify the App, try to reverse-engineer it or get around its security;
- access our servers without permission or send scores that were not really achieved;
- try to access or share future days' puzzles;
- use several accounts to influence rankings.
Suspicious scores may be removed from leaderboards. Repeated abuse may lead to loss of access to leaderboards and leagues.
Article 6 – Ads
The free version shows third-party ads. You may choose to watch rewarded ads for extra plays or benefits. Advertisers are responsible for their ads.
Article 7 – Intellectual property
All rights in the games, puzzles, word lists, clues, designs, logos and software belong to [COMPANY NAME]. You receive a limited, non-transferable right to use the App for personal, non-commercial purposes. You may share your result card on social media.
Article 8 – Availability
We do not guarantee the App will run without interruption or errors. Maintenance, updates or technical problems may cause temporary outages. No compensation is paid for daily games missed because of an outage; subscribers' losses are handled under consumer law.
Article 9 – Limitation of liability
The App is provided "as is". Except for intent or gross negligence and any liability that cannot be limited by law, we are not liable for indirect damages arising from use of the App.
Article 10 – Ending use
You can stop using the App at any time by deleting it and using Settings > "Delete my data". If you have an active subscription, cancel it separately in your Apple account. We may restrict your access if you seriously or repeatedly breach these Terms.
Article 11 – Changes
We may change these Terms. Important changes are announced in the App before they take effect. Continuing to use the App afterwards means you accept the updated Terms.
Article 12 – Law and disputes
These Terms are governed by Turkish law. As a consumer you may apply to the Consumer Arbitration Committee where you live, within the monetary limits set each year by the Ministry of Trade, or to the Consumer Courts above those limits. Consumers in the EU/UK keep the mandatory protections of their own country's law. If the Turkish and English versions differ, the Turkish version prevails.
Article 13 – Contact
Questions and complaints: [EMAIL], [ADDRESS].
Subscription Terms
Article 1 – Scope: these terms apply to the PuzzleLab Pro subscription and form part of the Terms of Use.
Article 2 – What Pro includes: [unlimited Blocks], no ads, and [other features]. Other games remain once a day.
Article 3 – Price and period: [MONTHLY PRICE]/month or [YEARLY PRICE]/year, taxes included. The price is shown on the App Store screen before purchase.
Article 4 – Payment: charged to your Apple account when you confirm the purchase. The sale and payment are handled by Apple.
Article 5 – Auto-renewal: the subscription renews automatically for the same period and price unless cancelled at least 24 hours before the current period ends. Renewal is charged within the 24 hours before the period ends. Apple notifies you of any price increase in advance.
Article 6 – Cancelling: cancel any time in iPhone Settings > [Your Name] > Subscriptions. Cancellation takes effect at the end of the current period; you keep Pro until then. Deleting the App does not cancel the subscription.
Article 7 – Refunds: refunds follow Apple's refund rules and are requested at reportaproblem.apple.com.
Article 8 – Restoring: on a new device or after reinstalling, use Settings > "Restore purchases".
Article 9 – When Pro ends: when the subscription ends or is refunded, the free-version limits and ads apply again. Your scores and progress are kept.
Shown on the purchase screen (short form):
- TR: "PuzzleLab Pro – [FİYAT]/[SÜRE]. Dönem bitmeden 24 saat önce iptal edilmezse otomatik yenilenir. Apple hesabınızdan yönetin. Kullanım Koşulları · Gizlilik Politikası · Satın alımları geri yükle"
- EN: "PuzzleLab Pro – [PRICE]/[PERIOD]. Renews automatically unless cancelled 24 hours before the period ends. Manage in your Apple account. Terms of Use · Privacy Policy · Restore purchases"